Alaska web services FAQ

Frequently Asked Questions


Starter Web Services

E Commerce

Advanced Web Services

Domain Names

Our Web Services

Prince William Sound

For questions or quotes on our web services or other products, feel free to contact us via email.

info@compalaska.com

     or leave a phone message at  (800) 732-4048

We will do our best to contact you within 24 hours, not including weekends.

 


How do you know what I want on my web site package?

After we set up the technical aspects of the account we will contact you and ask you to give us what text and photo’s you would like on your site. You can also give us a general description of what you are trying to portray as your site’s theme.

Why does the domain need to be registered in my name?

Some web design companies register the customer’s domain name in their name. This means that you do not own your name. You cannot transfer it without their permission. If you are going to spend the time and money to register a name for your business and build up your brand, you need to be sure that you own the name you are building up.

How do I charge credit cards on my web site?

We recommend you set up an account with either PayPal or Google Checkout. We can give you detailed instructions on how to do it yourself. It is very simple and, once you have the account, we will integrate your account into the shopping cart. After that, payments will be automated. If you want a traditional merchant account, we can guide you to reputable vendors.

 

What if I want a different web site design?

Our packaged web sites are meant to get you on line at the cheapest possible price, in a quality manner. Web sites can have an unlimited potential for look and feel. Once your site is set up, we can work with you to add and refine the site. Please see our rates under 'Advanced Services'. Since you will own your site and hosting, you may do this work if you feel comfortable doing so. Or, you can have us do this for you. If you want us to do this additional work, we will discuss the aspects with you and work from your vision of what you want the site to look like.

I love my site but nobody can find it.

Web sites are indexed by the search engines based on a multitude of factors and mathematical algorithms. We can perform search engine optimization on your site and submit your site to both the search engines and to other sites to link your name and create advertising. Over time and with continuous effort, your site will gain recognition and show up in the search engine listings over the long term. In the short term ,we can design a paid advertising campaign for you that will maximize your traffic, at the lowest cost.

I’ve outgrown my starter web site.

Depending on your business or application, you may outgrow the basic elements of your new web site. We have the capability to grow your site to any level using all of the state of the art techniques. We will be happy to consult with you and provide advice on how to best grow your site and business.

How do I know my outside employees are not compromising the firms data on unknown networks?

If your employees ever get online at wireless hotspots at airports, hotels or coffee shops they are leaving your data wide open for interception. The person sitting next to them could easily be reading their company emails, copying down their passwords and even entering their computer. A VPN is a virtual private network. This technology allows control over a connection  through the use of strong encryption, making a data path secure. We can provide inexpensive VPN services regardless of whether you have one employee or a thousand.